We want to ensure you are 100% satisfied with your 1617 Goons Wear purchase
General
Exchange
We offer exchange within 2 business days of the order delivery date. All exchange items must not be worn, damaged, washed all original tags should be attached. Return shipping will be paid by the customer
Should we determines that any products are not in the original condition, an exchange will not be granted and the items will be shipped back to you. Exchanges can be made for a different size or colour of the original design or item ordered, if available.
If you have any questions, please contact customer support at support@1617goonswear.co.za
Return
To complete your return, we require a receipt or proof of purchase
Refund
Yes, you can but we will keep 30% of the money you have paid to cover for all the costs we have endured for your cancelled order.
Shipping and Delivery
It takes 3 to 9 business days for your order to be delivered.
Who we share your data with
We don’t share your data with any party, your data is 100% safe with us.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.